Refund policy

At The NeedlePoints North, we specialize in high-quality, unique needlepoint merchandise, including hand-painted canvases, specialty threads, and custom supplies.

Due to the specialized and delicate nature of our products, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been placed or fulfilled. Please review your order carefully before completing your purchase.

Damage or Errors
If you receive a damaged or incorrect item, please contact us within 5 days of delivery at hello@theneedlepointsnorth.com We will be happy to assist you in resolving the issue.

Thank you for supporting our small business.